Years ago, a critical production line at a Fortune 100 company faced an unexpected shutdown. Faced with the urgent need to keep operations moving, they turned to HAR.
A buyer reached out to me in a panic, detailing the critical situation. The HAR team sprang into action, expediting an order within the hour. That same evening, the crucial adhesive arrived at their facility, resolving the crisis.
This experience proved invaluable. It allowed me to not only demonstrate HAR's commitment to customer success but also gain valuable insights into the company's adhesive needs.
They were struggling to source:
A reliable adhesive to seal large packaging boxes.
A consistent adhesive for carton labeling.
A high-performance liquid adhesive for critical box assembly.
HAR stepped in, providing customized solutions that perfectly met their unique requirements. Impressed by our responsiveness and the quality of our products, the buyer began transitioning more and more projects to HAR.
A 100% Vendor Rating and a Growing Partnership
In our very first year, we were honored to achieve a 100% vendor rating from this esteemed company. This significant milestone paved the way for further collaboration. In fact, this company began recommending HAR to their own customers, solidifying our position as their preferred adhesive partner.
A Partner for Businesses of All Sizes
At HAR, we believe in building strong, lasting relationships with every customer, regardless of size. We dedicate the same level of care and attention to small businesses as we do to Fortune 100 companies. This customer-centric approach is a cornerstone of HAR's success and a key reason why our customers continue to choose us and recommend us to their colleagues.
A History of Excellence and Continued Growth
Our commitment to excellence has been recognized with numerous prestigious awards, including:
2023 - ITW Dynatec - Distributor of the Year
2022 - ITW Dynatec - Distributor of the Year
2021 - ITW Dynatec - Distributor of the Year
2021 - HB Fuller Regional Distributor of the Year
2020 - ITW Dynatec - Distributor of the Year
2020 - HB Fuller North American Distributor of the Year
2018 - HB Fuller Distribution Award for Outstanding Growth
An A+ Team, Dedicated to Customer Success
Fifteen years ago, I played a small but crucial role in resolving a critical issue for a customer. Today, I am proud to be part of the A+ HAR team, a dedicated partner that consistently goes above and beyond to support our customers' operational goals.
We are committed to providing hassle-free solutions and leveraging our expertise in engineering, refined processes, and cutting-edge adhesive technology to help our customers thrive.
Sincerely, Mike Casper
Readers are invited to use the links below to find and contact a local adhesives representative that can help with your company's industrial adhesives needs: HAR Adhesive Technologies has a presence in seven distinct states, uniquely focused on serving the adhesives, adhesive application, and equipment needs of each region in: Ohio, Indiana, Kentucky, Michigan, New York, Pennsylvania, West Virginia